TERMS OF SERVICE
[Last Update: May 4, 2026]
1. INTRODUCTION AND ACCEPTANCE OF THE TERMS
These Terms of Service govern the use of www.noritamy.com (“Website”) and the online sale, purchase, return, and shipment of jewelry and any other related products offered therein (“Product(s)”), and they apply to users visiting and using the Website or purchasing the Products (“Customers” or “you”).
This Website and the Products’ brand are owned and operated by Veridian Flow LLC("Company", “we”, “us”, or “our”). The Products may be sold through the Website either by the Company or by Showroom Ltd, the Company’s franchisee and seller of record (“Franchisee”), as shall be indicated at checkout or in the applicable order confirmation or invoice you will receive. Any such purchase shall remain subject to and in accordance with these Terms of Service.
Please note that the online purchase of Products is limited to and permitted solely for Customers located in the shipping territories (“Territories”), as detailed on the checkout page. IF YOU ARE LOCATED OUTSIDE THE TERRITORIES, PLEASE DO NOT PLACE AN ORDERAND WE WILL HAVE NO OBLIGATION TO PROVIDE ANY SERVICES, SUPPORT, REPLACEMENTS, REFUNDS, OR OTHER ASSISTANCE IN RELATION TO ANY PRODUCTS THAT ARE DELIVERED TO, RECEIVED IN, OR USED OUTSIDE THE TERRITORIES. ORDERS FROM OUTSIDE THE TERRITORIES WILL BE CANCELLED.
The Privacy Policy, Shipping Returns and Refunds Policy, are incorporated herein by reference, and together with these Terms of Services, shall be referred to as the “Terms”. Please make sure you review the Terms carefully before you place an order.
ACCEPTANCE OF THE TERMS: BY BROWSING OR USING THE WEBSITE, INCLUDING IF YOU CREATE AN ACCOUNT OR PLACE AN ORDER, YOU HEREBY CONFIRM THAT YOU HAVE READ AND UNDERSTOOD THESE TERMS AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO ANY OR ALL OF THESE TERMS, PLEASE DO NOT USE THE WEBSITE OR PLACE AN ORDER.
Our Website is hosted by Shopify Inc.
2. CONTACT INFORMATION
Veridian Flow LLC.
Address: 140 Broadway st, New York, NY, 10005, USA
Email address: hey@noritamy.com
If you have any questions, concerns, or comments regarding these Terms, your orders, or the Product, please contact our customer support using the details provided above.
We will endeavor to respond to your request promptly upon receipt. Please note, however, that response times may differ based on various factors, such as the nature and complexity of your inquiry or if further information is required.
3. ELIGIBILITY AND AGE LIMITATION
By placing an order, you represent and warrant that you are at the age of majority in your state or province of residence and you are of legal competence to enter these Terms, and to take binding legal actions in accordance with applicable laws; and you are not prevented, by any applicable law or otherwise, from entering into these Terms.
4. AMENDMENTS
We reserve the right to periodically amend or revise the Terms, at our sole discretion; such changes will be effective immediately upon the display of the revised Terms on the Website. The last revision date will be reflected in the "Last Updated" heading. In the event of a material change that may affect your current order and subject to applicable laws, we will make our best efforts to provide notice.
5. CREATING AN ACCOUNT & PLACING AN ORDER
5.1 When placing an order, you may choose to either check out as a guest (without creatine a customer account) or create an account (“Account”) and check out as a registered user. Through the Account you can track orders, review purchase history, save items for future purchases, and access additional features and functionalities may be made available from time to time.
5.2 You may register by using your email address, or sign in through your Shopify account, or social media accounts. You are solely responsible for maintaining the confidentiality and security of your password and Account information. If you have reason to believe that your Account is no longer secure, please contact us immediately at: hey@noritamy.com.
5.3 You hereby represent and guarantee that any information provided by you is accurate and complete. You bear sole responsibility for the accuracy of the information provided. Any inaccuracies, including those that prevent us from fulfilling your order, shall be entirely at your risk and expense.
5.4 Order acceptance, fulfillment, and delivery is subject to the ability to process and charge your payment and availability of the Product. We may refuse to accept orders and cancel orders that were accepted in the event that: (i) we become aware that the price listed in the Product description or at checkout was inaccurate (subject to applicable laws), in which case we will send you a corresponding notification to resolve the issue; (ii) the information you provided through your order placement was inaccurate, for any reason; or (iii) your order or use of our Website is in breach, or suspected breach, of these Terms, or if we have reasonable grounds to believe your order is fraudulent or in breach of, or may cause us to be in breach of, applicable laws.
5.5 You may place an order solely for personal non- commercial purposes, and you may not resell any of the Products. We reserve the right to, in our sole discretion, limit or cancel quantities purchased by Account, order or Customer. These restrictions may include orders placed by or under the same Account, the same payment method, or orders that use the same billing or shipping address. We further reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
5.6 Your order will be processed only after you receive an email confirming that your order and payment have been received. We reserve the right, but are not obligated, to limit the sales of our Products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. If we are unable to accept your order, or if we decide to cancel it following the receipt of an email confirmation, we will contact you to explain the issue, and any payment already charged will be refunded in accordance with these Terms.
6. PRICES & PAYMENTS
6.1 The price of the Products will be as indicated on the product pages (including VAT, where required under applicable laws) and at the time you submit your order, which shall further include shipping costs. All prices displayed are subject to change at our sole discretion and without prior notice; however, any price changes will not apply to orders that have already been placed and that were confirmed by us before the change takes effect. Subject to applicable laws, and to the maximum extent permitted, if the price listed on the Website is incorrect, we (including where applicable our Franchisee) are not obligated to supply the Product at that price. In such cases, you will be given the choice to confirm your order at the correct price or, alternatively, to cancel your order and receive a refund for payments charged in consideration for such Product.
6.2 Except as required by law, all prices do not include any applicable taxes, and you are responsible for any customs and import taxes that may apply. We assume no responsibility for any legal charges that might apply as a result of changing applicable laws, including any local or state laws.
6.3 We reserve the right, at our sole discretion, to offer the same Product at different prices across various channels, media, geographic regions, or points in time, without prior notice.
6.4 During the checkout process, you will be asked to enter your payment details. By submitting such details, you confirm that the payment method being used is yours, or that you are duly authorized to use it. All fields indicated as compulsory must be completed to proceed with the purchase. We and our Franchisee may use a third-party service provider to process payments (“Third Party Processor”). You acknowledge and agree that we and our Franchisee are not responsible for any acts, omissions, delays, or errors caused by the Third-Party Processor, including but not limited to transaction failures or unauthorized charges, and to the maximum extent allowed by law, any responsibility for issues arising from the Third-Party Processor are hereby disclaimed. Nevertheless, we will make reasonable efforts to help resolve any problems you experience with the Third-PartyProcessor related to your transaction.
7. SHIPPING, RETURNS AND REFUND
7.1 Prior to the order placement all applicable costs of delivery will be displayed to you through the checkout page. Several delivery methods might be offered, each has a different timeframe and cost; therefore, the cost of delivery may vary depending on the delivery option you choose (without any warranty such several options will be offered).
7.2 Shipping and delivery shall be governed by the terms set forth in the Shipping Returns and Refunds Policy. We, or the carriers service providers we use, may enable you to track your delivery progress and we will make reasonable efforts to provide estimated delivery datenotifications. Please note that delivery services are provided by third-party carriers, and as such we, and where applicable our Franchisee, shall not be liable for any delays outside our control. If the Product delivery is delayed by an event outside our control, we will use reasonable efforts to notify you promptly.
7.3 If, despite reasonable efforts, we are unable to contact you or successfully re-arrange delivery due to circumstances attributable to you, including, without limitation, your failure to provide accurate address or contact details, we reserve the right to cancel your order. In such cases, you may be required to reimburse us, or our Franchisee, as applicable, for any delivery costs incurred (which we may deduct from any refund due to cancellation). We, and where applicable our Franchisee, shall not be liable for any delay in delivery or failure to deliver the Product resulting from incorrect information supplied by you, or your failure to respond to communications from us or our designated delivery service providers.
7.5 For the avoidance of doubt, custom, personalized, or engraved Product, are final sale and are not eligible for return or refund unless defective as set forth under our Shipping Returns and Refunds Policy. In addition, these items shipping and delivery times may differ and we will notify you of the expected shipping.
8. PRODUCT DESCRIPTION & WARRANTY
8.1 The Products' images and description on the Website may contain certain typographical inaccuracies or incomplete information. We may, at any time, correct any such inaccuracies without prior notice. Furthermore, although we make every effort to display as accurately as possible the description of our Product, we cannot guarantee that the display on your computer will be accurate, and the Company shall not be responsible for such typographical errors. If you are not sure about any of the Product descriptions, you may contact our customer support with any questions you may have, and we will be happy to assist you.
8.2 Jewelry measurements provided on product pages are approximate measurements. In the event you believe a Product you purchased differs from the way the Product was depicted on our Website, you have the right to return the Product and seek a refund as described in Section 7 above.
8.3 The Products are warranted against manufacturing defects for the period detailed on the Product’s description page or otherwise on our Website. Such period commences from the date of delivery. If your Product becomes damaged as a result of a manufacturing defectonly (as determined at our reasonable discretion), we will repair or replace the item, at our option, without charge, during the warranty period. This warranty expressly excludes coverage for excessive wear and tear, and physical or accidental damage not due to manufacturing defects. In such cases, we may offer repairs, where reasonably possible, at our discretion and at your expense. Any repairs or service performed by someone other than us will void our warranty.
9. PROMOTIONAL OFFERS
9.1 From time to time, we may offer special promotions related to our Products, such as discounts, promotional codes, coupons, or gift cards (“Promotional Offers”). Note it is your sole responsibility to enter any applicable promo code at checkout. In addition to these Terms, all Promotional Offers are subject to the specific terms described in the relevant Promotional Offer, as well as, where applicable, the terms and policies of any third-party issuer (such as a gift card provider), including those regarding redemption and expiration.
9.2 If you receive a unique Promotional Offer that is personal to you, it may not be transferred or assigned to anyone else. If we suspect misuse of a Promotional Offer, we reserve the right to cancel the offer and suspend or close your Account without notice.
9.3 To the fullest extent permitted by law, and without derogating from any of the Company’s disclaimers herein, we reserve the right to modify, suspend, or terminate any Promotional Offer or its terms at any time, for any or no reason. We make no guarantees regarding the availability, benefit, or value of any Promotional Offer.
9.4 Unless otherwise stated, only one Promotional Offer may be used per order and will be applied to the original purchase amount, which does not include taxes and shipping. Promotional Offers are non-refundable and cannot be exchanged or redeemed for cash.
10. LOYALTY PROGRAM
10.1 In connection with the services offered by us, you may elect to enroll as a member in our loyalty program (“Member” and “Loyalty Program”). Participation in the Loyalty Program is governed by these Terms, as well as any additional terms and conditions that may apply and presented to you, posted on our Website, or otherwise notified from time to time. Points, rewards, or other benefits accrued under the Loyalty Program (“Loyalty Points”) may be used as a form of credit solely towards future purchases made on the Website, as described in the Loyalty Program details. Loyalty Points have no cash value outside the Website, are non-transferable, and may only be redeemed in accordance with the rules set forth on the Website.
10.2 Furthermore, under the Loyalty Program, Members may be eligible to receive a first-time purchase discount (“First Time Purchase Discount”). The Company may establish a maximum limit on the First Time Purchase Discount available through the Loyalty Program. The maximum amount of the First Time Purchase Discount may be subject to change from time to time at the sole discretion of the Company, and the Company reserves the right to modify such maximum amount at any time without prior notice.
10.3 Subject to applicable laws, the Company reserves the right to modify, suspend, or terminate the Loyalty Program at any time, including the ability to change the value of Loyalty Points, redemption options, or eligibility criteria, without prior notice.
10.4 Misuse of the Loyalty Program or violation of these Terms may result in disqualification from the program and forfeiture of any accumulated Loyalty Points.
11. RESTRICTIONS OF USE
11.1 You agree to only use the Website, Content, and other services, as set forth in these Terms and according to applicable laws and regulations. You hereby acknowledge that you are solely responsible for any of your actions which could reasonably be construed as a breach, or which may result in breach of these Terms or applicable laws. We reserve the right to investigate any breach or alleged breach of these Terms, to prevent you from using our Website and services, if we believe that you have breached these Terms and if we reasonably determine that it is necessary, to report such breach to the relevant law enforcement authorities. You may not use the Website in a way that would disrupt the use of the Website for other users. We reserve the right to limit your use of the Website for any reason, at our sole discretion, including restricting access to your Account.
11.2 You hereby further agree that you will not, directly or indirectly: (i) make any copies of, modify, adapt, disassemble, translate, decompile, reverse engineer, create derivative works, circumvent, hack or gain unauthorized access to the Content, Website or its systems and networks; (ii) sublicense, resell, rent, lease, assign, transfer any right, share, broadcast or otherwise commercially exploit or make the Website or Content available to any third party, or any portion thereof; (iii) use the Website or Content in any fraudulent or unlawful manner; (iv) assert any proprietary rights in or to the Website or Content; (v) remove, obscure or alter any notices of proprietary rights, disclaimers or warnings that appear in the Website; (vi) use, access or attempt to access the Website via automated means; (vii) use the Company Property, except as explicitly permitted herein, without our prior written consent; or (viii) extract, collect or store personal data of other users without such users' express consent.
12. WEBSITE'S CONTENT & INTELLECTUAL PROPERTY
12.1 Our Website further provide information regarding the Products and its use, and may include additional related content, including, but not limited to, images, texts, logos, button icons, links, other specialized content, documentation, data, and related graphics and other features (collectively, the “Content”). To the maximum extent permitted by applicable laws, the Content is provided “as-is” and any decision or action taken based on the Content provided in this Website, is it your sole responsibility.
12.2 The Website, Product, Product descriptions, designs, and all Content available, including Company’s or Product’s name, tradenames, logo, trademarks and domain names, however excluding any third-party content (such as content taken from social media, articles, etc.(“Company Property”) is owned by the Company and provided to you for your personal and non-commercial use, all subject to the Terms herein. Except as provided herein, no right, title or interest shall be licensed to you, and we reserve any and all rights, title and ownership of the Company Property.
13. NEWSLETTER & PROMOTIONAL MASSAGES
If you sign up to receive our newsletter, updates, or other promotional offers, or if we are otherwise permitted to do so under applicable law, we may send you regular e-newsletters and other marketing-related messages from time to time. However, unless otherwise specifically stated in a promotional offer for which you register, we are not obligated to provide or offer anyor particular promotions. If you wish to be removed from our marketing email list or SMS marketing list, as applicable, you may unsubscribe at any time by using the unsubscribe link or other opt-out mechanism included in the message you receive. Please note that, even if you unsubscribe, we may still send you service-related messages, such as shipping and delivery updates and billing-related notices.
14. PRIVACY
We are committed to protecting the privacy of Customers and Website users. Please review our Privacy Policy to learn more regarding our privacy practices.
15. DISCLAIMER OF WARRANTIES
EXCEPT AS EXPRESSLY SET FORTH HEREIN, AND TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, ALL WARRANTIES, REPRESENTATIONS, AND CONDITIONS OF ANY KIND RELATING TO THE PRODUCT, SERVICES, THEWEBSITE, AND ANY CONTENT ARE HEREBY EXPRESSLY DISCLAIMED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. THE PRODUCT, SERVICES, THE WEBSITE, AND CONTENT ARE PROVIDED ON AN "AS IS"AND "AS AVAILABLE" BASIS. YOUR ACCESS TO AND USE OF THE WEBSITE, AND ANY RELIANCE UPON ANY INFORMATION OR CONTENT MADE AVAILABLE THEREON, SHALL BE SOLELY AT YOUR OWN RISK. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, WE OR WHOM ON OUR BEHALF (INCLUDING FRANCHISEE) WILL NOT BE LIABLE OR RESPONSIBLE FOR ANY LOSS, DAMAGE, LIABILITY, OR OTHER CONSEQUENCES WHATSOEVER (WHETHER INCURRED BY YOU OR ANY THIRD PARTY) ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, THE WEBSITE OR SERVICES. WE DO NOT WARRANT THAT THE WEBSITE WILL BE AVAILABLE, ACCESSIBLE, OR OPERATE ON A CONTINUOUS, UNINTERRUPTED, OR ERROR-FREE BASIS. WE DO NOT WARRANT THAT WE WILL CORRECT ANY ERRORS, DEFECTS, OR OMISSIONS ON THE WEBSITE.
16. LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, COMPANY (INCLUDING, WITHOUT LIMITATION, ITS AFFILIATES AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND FRANCHISEE, COLLECTIVELY: “COMPANY GROUP”), SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES OR DAMAGES FOR LOST PROFITS, OR DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE WEBSITE EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. FURTHERMORE, THE COMPANY GROUP WILL NOT BE LIABLE OR RESPONSIBLE FOR ANY FAILURE TO PERFORM, OR DELAY IN PERFORMANCE OF, ANY OF OUR OBLIGATIONS HEREIN THAT IS CAUSED BY AN EVENT OUTSIDE OUR CONTROL (WHICH MEANS ANY ACT OR EVENT BEYOND OUR REASONABLE CONTROL). IN NO EVENT SHALL THE COMPANY GROUP'S AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS, TO THE FULLEST EXTENT POSSIBLE UNDER APPLICABLE LAW, EXCEED THE PAYMENT CHARGED FOR THE ORDER WHICH IS THE SUBJECT OF YOUR CLAIM. NOTHING IN THESE TERMS WILL LIMIT OR EXCLUDE OUR LIABILITY FOR ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED BY APPLICABLE LAW.
17. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless the Company Group from any third party claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from: (i) your use of the Website, Content, Account, or any order placement, in a way that does not comply with these Terms or applicable laws, including any negligence or wrongful act on your part; or (ii) your abuse or infringement of third party rights.
18. CHANGES TO THE WEBSITE, CONTENT, OFFERED PRODUCTS & ACCOUNT DELETION
18.1 You may request us to close and delete your Account at any time, by contacting us at: hey@noritamy.com. Once your Account is deleted, you will not be able to recover it and if you wish to place an order, you will need to either check out as a guest or create a new Account. We therefore recommend that you not delete your Account if you believe that you will want to place an order again in the future.
18.2 We may change, modify, suspend, or discontinue any aspect of the Website and Content at any time without notice to you and without any liability to you whatsoever in connection therewith, including to cease our offering to place orders. We may remove or add Products we offer, at any time and at our sole discretion.
19. GOVERNING LAW AND JURISDICTION
These Terms of Services, and any dispute, claim or controversy arising out of or relating to these Terms of Services or the Website, shall be governed by the laws of the State of New York, without regard to its conflict of laws principles. The federal and states courts located in New York County shall have exclusive jurisdiction over any such dispute, claim or controversy.
20. MISCELLANEOUS
These Terms constitute the entire understanding between the parties with respect to the use of the Website and the purchase of Products through it. If any provision of these Terms is held to be unenforceable, such provision shall be reformed only to the extent necessary to make it enforceable and such decision shall not affect the enforceability of such provision under other circumstances, or of the remaining provisions hereof under any circumstances. Failure by the Company to enforce any rights or to take any action against you in the event of any breach hereunder shall not be deemed as a waiver of such rights or of subsequent actions in the event of future breaches. These Terms and any right granted herein may not be assigned by you without the prior written consent of the Company. The Company may assign its rights and obligations set forth herein at any time, at its sole discretion, and may perform certain obligations through its Franchisee as well as its affiliates, subcontractors, and service providers, in connection with the sale of Products through the Website, provided that the Company shall remain responsible to you under these Terms. Company shall not be liable to Customers for any failure, delay, or interruption in the performance of any of the terms or conditions contained in these Terms due to causes entirely beyond the control of the Company, including, without limiting the generality of the foregoing, strikes, boycotts, labor disputes, embargoes, acts of God, acts of public enemy, acts of governmental authority, floods, riots, or rebellion.
