Shipping & Returns
We currently ship to Australia, Canada, China, Europe, Japan, South Africa, South America & USA.
For inquiries regarding other shipping destinations, please email : firstname.lastname@example.org.
All jewelry is hand made. Please accept slight differences from the image.
Jewelry is prepared individually and is shipped within 7-14 business days from order.
Orders are shipped by registered air mail with a tracking code.
Delivery times are estimated, delay may occur by post, custom or holiday.
It is the buyer responsibility to pay any taxes that customs might claim.
If you are unsatisfied with your purchase you can return or exchange within 14 days of receipt on unworn jewelry.
For all returns and exchanges, please email email@example.com
Jewelry returned must be unworn and unused in its original condition and packaging.
All custom and sale pieces are final sale and may not be returned or exchanged.
You will be credited in full, minus all shipping charges.
Shipping costs will not be returned and it’s the buyer’s responsibility to pay for the return shipping costs.
We reserve the right to deny unreasonable repairs, returns, and exchanges.
Please read our full policy:
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 14 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
- Please note: The refund on items made of full gold is only 80% of the purchase value
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